Q1. What types of packaging can you produce?
We produce a wide range of flexible packaging, including stand up pouches, spout pouches, retort pouches, flat pouches, sachets, vacuum bags, bag-in-box inner bags, and packaging film rolls.
Q2. What products can be packed in your flexible packaging?
Our packaging solutions are suitable for food, beverage, pet food, sauces, powders, personal care products, industrial liquids, and many other applications. The right pouch type depends on your product, filling method, and packaging goals.
Q3. How do I choose the right pouch type for my product?
The most suitable pouch depends on your product type, pack size, filling conditions, shelf requirements, and functional needs. If you are not sure which format is right, tell us what product you pack, and we can recommend a suitable pouch type.
Q4. Can you make custom packaging based on my size and design?
Yes. We support fully custom packaging based on your required size, material direction, printing layout, and functional features.
Q5. What design files do you need?
We prefer editable design files in AI, PSD, or CDR format. If you do not have a finished design file, we can also assist with artwork preparation based on your requirements.
Q6. Can I customize pouch features such as zipper, spout, valve, or window?
Yes. Depending on the pouch type and application, we can support different functional features such as zipper closures, spouts, valves, tear notches, and window options.
Q7. What is your MOQ?
MOQ depends on the printing method, pouch type, and size. Digital printing is usually more suitable for lower-volume projects, while gravure printing is a better fit for larger-volume production. Tell us your pouch type and size, and we will recommend the most suitable option.
Q8. Do you offer both digital printing and gravure printing?
Yes. We support both digital printing and gravure printing. Digital printing is a good option for smaller runs, faster development, and more flexible SKU changes. Gravure printing is more suitable for larger-volume orders and long-term repeat production.
Q9. Which printing method is better for my project?
That depends on your quantity, design complexity, number of SKUs, lead time expectations, and budget. If you share your project requirements, we can suggest the printing method that fits your order more effectively.
Q10. Do you provide free samples?
Yes. We can provide existing samples free of charge. Customers usually only need to cover the freight cost.
Q11. Can you provide custom samples before mass production?
Yes. We can provide custom samples to help confirm size, structure, printing effect, and functional features before full production begins. Sample cost depends on the pouch type and customization requirements.
Q12. Can I test samples on my filling machine?
Yes. If needed, samples can be tested by your team or your machine supplier before mass production. This helps confirm compatibility and reduce avoidable risk before scale-up.
Q13. Why is sample testing important?
Sample testing helps verify pouch size, material direction, sealing performance, filling compatibility, and practical packaging effect before large-volume production. This is especially useful for new products or projects with special packaging requirements.
Q14. What is your lead time?
Lead time depends on the pouch type, printing method, and order quantity. In general, standard pouch projects take less time than more complex structures such as spout pouches or retort pouches. Once we confirm your project details, we can provide a more accurate production schedule.
Q15. Does custom packaging take longer than standard packaging?
Yes, in most cases. Custom packaging usually requires file confirmation, cylinder preparation for gravure projects if applicable, material planning, and production scheduling. However, we work to keep the process efficient and clear.
Q16. Can you support urgent orders?
For urgent projects, we can review the order details and production schedule to see what is possible. Feasibility depends on pouch type, printing method, and current production.
Q17. Are you a factory or a trading company?
We are a packaging manufacturer with our own production facilities and experience in flexible packaging development and export support.
Q18. How do you control quality?
We focus on the details that affect repeat production reliability, including material control, printing consistency, pouch dimensions, seal quality, and finished-pack inspection. The exact quality process depends on the pouch type and project requirements.
Q19. Can you help recommend the right material structure?
Yes. Based on your product type, barrier needs, filling conditions, and transport requirements, we can recommend a suitable material direction for your packaging project.
Q20. Do you support export orders?
Yes. We work with overseas customers and can support communication, production follow-up, and shipping coordination for export orders.
Q21. Can you ship to our country?
We support international orders to many markets. Shipping feasibility depends on destination, order size, and logistics arrangement.
Q22. Can you help with shipping coordination?
Yes. After production is completed, we can support shipment coordination and provide the necessary cooperation for export delivery.
Q23. What information do you need to prepare a quote?
To provide an accurate quote, we usually need:
If you are not sure about all of these details, you can still contact us with your product information, and we will help guide you.
Q24. I am not sure about the material or pouch structure. Can you still help?
Yes. Many customers do not finalize the structure at the beginning. If you tell us what product you pack, how it is filled, and what size you need, we can help recommend a suitable direction.
Q25. What happens after I send an inquiry?
After receiving your inquiry, we review your packaging requirements, recommend a suitable pouch direction if needed, and prepare a quote or follow-up questions so the project can move forward more efficiently.